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Frequently Asked Questions
Please see below for answers to common questions from customers
General
What is Casa Bizarro?
If you ask some local people, they would say Casa Bizarro is “the place with that cute dog”. But we are much more than that! Casa Bizarro is a wonderfully eclectic store..?..gallery..?…an emporium! We carry over 50 local and regional artists from painters, ceramicists, jewelry designers, fiber artists, Sculptors, Stained Glass artists and more! We also carry a variety of vintage clothing, accessories, decor, and unusuals. Whether you’re a collector, an admirer, or looking for funky gifts- Casa Bizarro strives to be the place to be!
Where are you located?
We are located at 40 Bridge street in the heart of Frenchtown, NJ.
What are your store hours?
We are open daily from 10:30am-5pm during peak season. Closed Tue & Wed Jan- April.
Do you feature only local artists?
We feature artists anywhere from hyper-local to the regional Delaware Valley.
How often do you get new inventory?
We get new inventory frequently so make sure you stop in to see what's new!
Can I visit the gallery in person and shop online too?
Yes! Come stop by and introduce yourself- the Casa Bizarro gang will love to meet you (there might even be a pup, Vincey, you can love on). If you can't make the drive out, feel free to shop online. Because we get new inventory frequently, please be patient and give us time to upload the new goodies for you to browse. Also, keep in mind not everything in the store is on the website.
Shopping & Products
Are all of your items one-of-a-kind?
All artworks are original unless the artist has produced prints, cards, or screenprints of their designs. Unique pieces may also be created in limited runs using specific patterns or molds, applicable to categories such as fashion, accessories, jewelry, ornaments, or candles.
Do you carry both vintage and new pieces?
You betcha! We are focused on local and regional artists and let them shine, however we do carry vintage and some fair trade as well. Our vintage clothing and home decor is in store only as it comes and goes quicker than we can keep up with.
Can I request a custom piece from an artist?
Doesn't hurt to ask! Email us directly at casabizarroemporium@gmail.com with any of your questions and we will get back to you as soon as possible.
Do you restock items once they sell out?
Because most of the items are one-of-a-kind, we usually cannot promise a restock of an artist's work unless they’re prints. We do meet regularly with the artists and switch up artworks as things sell out. It’s the same deal with our vintage goods too. As far as our fair trade items, we do sometimes restock based on popularity.
Orders & Shipping
Do you ship everywhere in the U.S.?
We sure do!
How is shipping calculated?
Shipping is calculated by USPS based on distance and weight.
How long will it take for my order to arrive?
Share details about your shipping policies, item returns, or customer service.
Do you offer local pickup?
Yes- as you can imagine, some pieces are too fragile or too large for us to ship out and we don't want to risk you receiving a broken item or charge you an arm and a leg for shipping, so some items will be in store pick up only. As far as other items, give us a ring and we can set the item(s) aside for you until you come pick it up.
Returns & Exchanges
What is your return policy?
We currently do not offer returns, so make sure you're ready to commit! We are happy to answer all your questions and do our best to describe items accurately.
Consignment & Artist Inquiries
I’m an artist—how can I submit my work for consideration?
Email us at casabizarroemporium@gmail.com with your name, location, medium and a few photos of your works- from there we can schedule a time for you to come in and show us your creations!
Do you sell items on consignment?
Do you sell items on consignment?
Do you buy vintage/antique items?
Sometimes. It really depends on the items and condition. If you think you have something really unique and funky email us a photo.
Gift Options
Do you sell gift cards?
We do! Stop in and pick one up or get an e-card in the shop
Can you gift wrap or add a personal note?
Nothing is impossible! Shoot us a message.
Community & Events
Do you host art shows, workshops, or events?
We do! Get on our mailing list to get the inside scoop
How can I find out about upcoming exhibitions or new arrivals?
Get on our mailing list or keep up with us on our instagram- @casa_bizarro
Do you collaborate with local organizations or businesses?
We sure can- reach out to us and we can discuss what you're jiving with- for all local events check out our events page!